Privacy Policy
Your privacy matters to DSK Learning. Learn how we collect, use, protect and manage your information across our educational services.
Welcome to DSK Learning (Debgyan Siksha Kendra). We respect your privacy and are committed to protecting the personal information of our students, parents/guardians, teachers, staff, and website/app users.
01 About DSK Learning
DSK Learning / Debgyan Siksha Kendra (DSK) provides educational and coaching services, including academic classes, study materials, examinations, quizzes, student management, attendance, fee management, notices, and other educational facilities.
02 Information We Collect
Depending on how you use DSK services, we may collect the following information.
A. Student Information
- Student name
- Student ID / admission number
- Date of birth
- Class
- Board
- Stream
- Medium
- Subjects
- Student photograph, where applicable
- Parent/guardian name
- Parent/guardian contact number
- Address, where required
- Academic information
- Examination results
- Attendance information
- Homework and academic activity
- Study-material access information
B. Account Information
- Username
- Login credentials
- Mobile number
- Email address
- Account type/role
- Login and authentication information
Passwords are intended to be stored securely and should not be shared with other persons.
C. Payment and Fee Information
- Fee amount
- Payment status
- Payment date
- Payment method
- Transaction/reference ID
- Invoice or receipt information
Where online payment services are used, payment processing may be handled by third-party payment service providers. DSK does not intentionally store complete card numbers, CVV numbers, UPI PINs, or banking passwords.
D. Examination and Quiz Information
- Questions attempted
- Answers submitted
- Marks obtained
- Correct/incorrect answers
- Examination duration
- Examination submission information
- Result information
- Exam participation records
This information may be used for academic evaluation and performance records.
E. Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Login/session information
- Date and time of access
- Pages or services accessed
- Basic technical and security logs
This information may be used to maintain security, prevent unauthorized access, troubleshoot technical problems, and improve our services.
03 How We Use Your Information
DSK may use collected information for legitimate educational, administrative, and operational purposes, including:
- Creating and managing student accounts
- Providing educational services
- Managing classes and batches
- Providing study materials
- Conducting examinations and quizzes
- Preparing examination results
- Maintaining attendance records
- Managing fees and payments
- Sending notices and academic information
- Communicating with students and parents/guardians
- Providing technical support
- Maintaining website and application security
- Preventing fraud, abuse, and unauthorized access
- Improving our educational services
- Maintaining administrative and academic records
- Complying with applicable laws and legal requirements
04 Student and Parent/Guardian Information
For students who are minors, DSK may collect and process information provided by or through their parents/guardians or educational administration for legitimate educational and administrative purposes.
Parents/guardians are responsible for ensuring that information provided to DSK is accurate and up to date.
05 Sharing of Information
DSK does not sell or rent students' personal information to third parties.
Service Providers
We may use trusted third-party service providers for:
- Website hosting
- Cloud storage
- Payment processing
- SMS/communication services
- Email services
- Technical infrastructure
- Security services
Such providers may process information only as necessary to provide their services.
Legal Requirements
We may disclose information where required by applicable law, court order, government authority, or lawful legal process.
Protection of Rights and Security
Information may also be disclosed when reasonably necessary to:
- Protect DSK's systems
- Prevent fraud or abuse
- Investigate security incidents
- Protect students, staff, or other users
- Enforce our terms and policies
06 Study Materials and Educational Content
DSK may provide study materials through the website, student portal, PWA, mobile application, or other digital platforms.
Access to study materials may be restricted according to:
- Student account
- Class
- Board
- Subject
- Batch
- Enrollment
- Payment status
- Teacher/admin permissions
Users must not copy, redistribute, sell, publicly upload, or share DSK educational content without authorization.
07 Account Security
Users are responsible for maintaining the confidentiality of their account credentials.
- Keep your password confidential
- Avoid sharing your account
- Log out from shared devices
- Inform DSK if you suspect unauthorized account access
DSK uses reasonable technical and organizational measures to protect user information. However, no internet-based system can be guaranteed to be completely secure.
08 Cookies and Similar Technologies
Our website and application may use cookies or similar technologies to:
- Maintain login sessions
- Remember user preferences
- Improve website functionality
- Understand website usage
- Improve security
- Provide relevant services
Users may be able to control cookies through their browser settings. Disabling certain cookies may affect some website functionality.
09 Third-Party Services and Links
Our website or application may contain links to third-party websites, services, payment gateways, cloud platforms, or other resources.
DSK is not responsible for the privacy practices, content, or security of third-party services.
Users should review the privacy policies of third-party services before providing personal information to them.
10 Communications
DSK may contact students, parents/guardians, teachers, or other authorized users through available contact information for legitimate purposes such as:
- Class announcements
- Examination information
- Fee reminders
- Academic notices
- Schedule changes
- Important institutional announcements
- Account or security notifications
- Technical support
Where required, users may have options to control certain promotional communications. Essential service-related communications may still be sent.
11 Data Retention
DSK may retain personal and academic information for as long as reasonably necessary for:
- Providing educational services
- Maintaining academic records
- Maintaining financial records
- Legal and regulatory requirements
- Resolving disputes
- Maintaining security and audit records
When information is no longer required, DSK may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
12 Accuracy of Information
Users should provide accurate and current information.
If any information is incorrect or needs to be updated, the user or authorized parent/guardian may contact DSK for correction, subject to appropriate verification.
13 Children's Privacy
DSK provides educational services to school students, including minors.
We do not knowingly use children's personal information for unrelated commercial purposes.
Student information is collected and used primarily for educational, academic, administrative, communication, security, and institutional purposes.
Where appropriate, DSK may communicate with or obtain information through parents/guardians or authorized educational representatives.
14 Data Security
DSK takes reasonable measures to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
Security measures may include authentication controls, access restrictions, secure connections, session controls, server security, and other technical safeguards.
However, no website, application, server, or electronic transmission is completely secure.
15 Your Privacy Rights
Subject to applicable law and reasonable verification, users may contact DSK regarding:
- Access to their personal information
- Correction of inaccurate information
- Updating account information
- Questions about how their information is used
- Concerns regarding privacy or security
Certain information may need to be retained for legal, academic, financial, security, or administrative purposes.
16 Data Breaches and Security Incidents
If DSK becomes aware of a significant security incident involving personal information, DSK may take appropriate steps to investigate, contain, and address the incident and provide notifications where required by applicable law.
17 Changes to This Privacy Policy
DSK may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Technology
- Legal requirements
- Security practices
- Data-processing practices
The updated Privacy Policy will be published on our website with a revised "Last Updated" date.
18 Contact Us
DSK Learning / Debgyan Siksha Kendra
19 Acceptance
By accessing or using DSK Learning's website, student portal, PWA/mobile application, online examination system, or other digital services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the relevant service.
